Start with your personal instructions.
Use the official notification for your appointment, required documents, payments and actions to complete beforehand. Do not substitute another household’s key-collection experience for your own instructions.
- Check the time, place and required attendees.
- Prepare documents and the stated payment arrangements.
- Confirm financing and CPF steps in the official service.
Plan the first visit for inspection.
Leave time to familiarise yourself with the home, check its condition and document any concerns. Keep renovation and delivery plans flexible until you understand the inspection and reporting process that applies.
- Photograph concerns clearly and keep a dated record.
- Note the relevant service contacts and reporting instructions.
- Avoid work that could obscure an issue before it is checked.
Give moving its own budget and timeline.
Keys are a milestone, while inspection, approvals, renovation, utilities, cleaning and moving can be separate tasks. Coordinate them around actual appointments and confirmed work rather than assuming everything can start on the same day.
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